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We aim to respond to all inquiries within 3 business days. For urgent issues such as calculator errors affecting multiple users, please indicate this in your message subject.

What We Respond To

• Errors in calculator formulas or outdated fee rates
• Suggestions for new calculators or features
• General questions about how to use our tools
• Business partnership inquiries
• Privacy and data questions

What We Cannot Help With

• Individual dropshipping business coaching or consulting
• Finding specific suppliers or products
• Tax advice specific to your situation — please consult a CPA
• Shopify or payment processor account support — contact them directly